Finances
Funders
- Registering for Online Medicare Rebates Claiming
- Payee Provider Numbers
- Medicare Rebates
- Bulk Bill and DVA Rebates
- Automated Bulk Bill, Medicare and DVA Processing
- Batch Processing for Bulk Bill, Medicare and DVA Rebates
Fees
- Fees List
- Updating Your Fees List
- Adding, Editing and Deleting Fees
- Fee Categories
- How do I delete / archive a fee?
- How do I charge/claim for travel?
Invoices
- Invoices List
- Invoice Format
- Package Invoices
- Creating Invoices and Quotes
- Invoice Templates and Clinical Letterheads
- Deposits
Products
Identifications
Patients
Patient Details
- Adding New Patients
- Completing and Formatting Patient Records
- Adding and Verifying Patient and Claimant Medicare Details
- Elements of a Patient's Health Record
- How do I update a patient’s address?
- How do I create a new clinical note?
Patient Profiles
- Message History
- Patient Profiles
- Patient Profile General Page
- Your Patients
- Patient Funding Information
- How do I send an SMS to an individual patient?
Patient Tools
- Patient Tools and Services
- Patient Portal
- Inviting Patients to the Patient Portal
- Assigning Clinical Tools to Patients
- Linking a Health-Tracking Device to Halaxy
- Clinical Dashboard
Patient List
Patient Electronic Health Records
- Patient Electronic Health Records
- Clinical Notes
- Clinical Tools, Tests and Assessments
- Sharing Clinical Notes
- Sending and Receiving Patient Records Securely
- Orders, Prescriptions, Pathology and Imaging Requests
Referrals
- Referrals
- Patient Claim Details
- Referral Types
- Linking Fees to Referral Types
- Multiple Medicare Claims (e.g. for child patients where parents alternate claiming)
- How do I update DVA referrals for the new treatment cycle from 1 October 2019?
Social History
Personal
Locations
- Locations and Practice Hours
- Managing Multiple Practitioners at a Location in a Group Practice
- Adding rooms or equipment to a location
- How do I add a new practice location?
- How do I set different hours for different days?
- How do I delete or archive a location / clinic?
Profile
- Your Profile
- Practitioner Personal Details
- Why isn't my profile photo displaying in the directory?
- How can I change my contact email address without changing my Halaxy email address?
- How do I make my mobile phone number visible on my profile?
- How do I put my electronic signature on documents and invoices?
Online Bookings
- Your Directory Profile
- Online Bookings
- Online Bookings Preferences
- Integrating Online Bookings with your Own Website
- Group Online Bookings
- Disabling booking payments for specific fees
Settings
General
- Settings
- Appointment Settings
- Visual Settings
- Email Sender Preferences
- How can I change my email address?
- Can I have different email addresses for different practice groups?
Reminders
- Appointment Reminders
- Customising the Wording of Reminders
- Reminder Preferences
- Confirming that Reminders are Being Sent
- Custom Names for One-Way SMS Reminders
- Dedicated Numbers for Two-Way or One-Way SMS Reminders
Payments
- Electronic Payments Processing
- Electronic payments processing fees
- Adding Your Bank Deposit Details to Receive Payments
- BPAY
- How to confirm that payments have been transferred to you
- Payments Settings
Users
- Managing Users and Practice Groups
- User Access Levels
- Passwords
- Deleting/Deactivating Users
- Read Only Access
- Two-factor authentication (2FA)
Integrations
- Syncing your Calendar (two-way)
- Syncing your Calendar (one-way)
- Tyro Integration with Halaxy
- Tyro claiming and EFTPOS in Halaxy
- Xero Syncing
- Reckon Syncing
Clinical Templates and Tools
- Clinical Note Templates
- Creating Your Own Clinical Tools
- Adding Tool Questions
- Linking clinical templates to Referral Types and fees
- Linking attachments to clinical templates
- How do I create a new clinical template?