Halaxy credits are used for optional add-on features that help turbocharge your practice, saving you time and increasing your revenue. Credits gives you access to a wide range of features and are only deducted from your credit balance when you actually use these features, so they are never wasted.
You can purchase and transfer credits anytime.
Important
You must have a verified profile to purchase and use Halaxy credits.
Credits become cheaper when you buy them in larger packs.
|
Credit Pack |
Top-up amount |
Price per credit |
|---|---|---|
|
Bronze |
$0.00 to $99.99 |
$0.22 |
|
Silver |
$100.00 to $199.99 |
$0.20 |
|
Gold |
$200.00 to $399.99 |
$0.18 |
|
Platinum |
$400.00 to $10,000.00 |
$0.15 |
Prices are in AUD and inclusive of GST
To purchase Halaxy credits, you can manually buy credits as needed or enable auto top up.
Tip
Credits never expire - so it pays to buy them in bigger bulk!
Note
Credits are not refundable. However, they can be transferred to other users within your group.
To view your Halaxy credit balance, go to the Settings > Payments page.
Under the Halaxy Credit Settings section, you can find your credit balance for your practice group. Individual users can also opt to purchase their own credits for their usage.
Tip
Your credit balance is automatically shown when you use or purchase an add-on that requires credits.
Add-ons are extra features that help turbocharge your practice, saving you time and increasing your revenue. You can purchase these add-ons with Halaxy credits.
|
Category |
Feature |
Credits Required |
|---|---|---|
|
Patient Communication |
SMS: reminders, one-off messages, campaigns |
1 credit for the first 160 characters (An SMS message with over 160 characters will require 1 credit for every 153 characters.) |
|
Integrations |
|
1 credit per successful transaction |
|
External Contact |
Secure messaging with: |
3 credits per message |
|
Telehealth |
2 credits per 15 minutes per patient |
|
|
1 credit per minute per patient |
|
Feature |
Credits required |
|---|---|
|
SMS / phone services |
50 credits per month |
|
25 credits per month Free for Silver, Gold and Platinum bands |
|
|
150 credits per month for new numbers See here for details on transferring and porting existing numbers. |
|
|
150 credits per month Free of charge for first 30 days |
Updated