Enable automatic top up of Halaxy credits

Who can do this?

  • Practitioners: All access levels except Personal Access can purchase credits for the group and individuals

  • Practitioners: Personal Access can only purchase their own credits

  • Administrators: All access levels can purchase credits for the group and individuals

  • Only verified profiles can purchase credits

You can set your Halaxy to automatically purchase credits using your saved credit card or wallet when your balance reaches a certain amount. This ensures that you always have enough credits without having to constantly check your credit balance.

Set up auto top up for credits

  1. Click Settings > Payments.

  2. Under the Halaxy Credit Settings section, under the Auto Top Up column, click the Icon-Edit.svg pencil icon next to the group or practitioner you want to enable auto top-up for. (To add a new individual practitioner's credit settings, click Add New.)

    Credits-Auto-Topup-01.png
  3. In the pop-up, configure the following:

    Credits-Auto-Topup-02-Dollar.png
    • Auto Top Up: Select Enabled.

    • When credit balance reaches: Enter the credit balance amount to trigger auto top up.

    • Top Up: Enter the value amount of credits that you would like to automatically top up.

  4. If you do not have a payment method stored yet, enter your card details or select Google Pay or Apple Pay.

    Card-Add-02.png
  5. Click Save.

When your credit balance reaches or falls below your specified balance amount, your account automatically tops up with your selected top-up amount.

Updated

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