Buy Halaxy credits

Who can do this?

  • Practitioners: All access levels except Personal Access can purchase credits for the group and individuals

  • Practitioners: Personal Access can only purchase their own credits

  • Administrators: All access levels can purchase credits for the group and individuals

  • Only verified profiles can purchase credits

You can buy Halaxy credits anytime to use and purchase add-on features, such as SMS reminders, online claims, telehealth, fax and more. 

To buy credits, you must have a credit or debit card added.


Enable automatic top up for buying credits and never worry about running out again!


Credits are not refundable. However, they can be transferred to other users within your group.

Manually buy Halaxy credits

  1. Click Settings > Payments.

  2. In the Halaxy Credit Settings section, click Buy Credits for the group or individual you want to purchase credits for. You can add an individual practitioner's credit settings by clicking Add New.

    In the Halaxy Credit Settings section, the link "Buy Credits" is highlighted in the Balance column
  3. In the pop-up, for Amount, enter the monetary amount you wish to spend on credits. (The number of credits and the cost per credit appears on the right.)

    A pop-up titled Purchase Halaxy Credits, with fields to enter card details
  4. If you do not have a credit or debit card stored yet, enter your card details.

  5. Click Buy to confirm your purchase.

You have successfully purchased credits for your practice group or the individual practitioner.


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