Online bookings let you set a default patient form to automatically send after patients book appointments. You can also assign a different patient form to specific appointment types or even opt to send forms only for these specific appointment types. This allows you to customise the information you request from patients, depending on the appointment type they booked.
Important
To use this feature, you must first enable both online bookings and automatic patient forms for online bookings.
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Click Settings > General.
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Under the Appointment Settings section, next to Appointment Types List, click View All.
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Click an appointment type from the list.
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In the pop-up, configure the following:
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Allow online booking: Select one of the Yes options. (To learn more about this setting, see this article: Guide to appointment types)
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Online booking patient form: Select the patient form template to link to this fee.
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Click Save.
When a patient books this appointment type online, they receive a link to the assigned patient form.
To remove the linked form template, for Online booking patient form, select Do not send a patient form or Use group default.
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