Who can do this?
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All users and access levels
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Practice groups with WorkCover Queensland integration
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Requires Halaxy credits*
*Credits will only be charged for successful transactions.
If you have already connected WorkCover Queensland to your Halaxy account, you can start processing claims straight from an invoice.
Processing an insurance claim with WorkCover Queensland in Halaxy costs 1 credit per successful transaction.
Tip
Only invoices with WorkCover QLD fees can be submitted for claims processing. It's recommended to import the fees from the Halaxy preset database to have all the correct fee and funder details.
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Open the invoice.
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Under the Payments section, click Process WorkCover QLD.
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In the pop-up, review the claim details. To confirm, click Process.
The claim is lodged with WorkCover Queensland. You can view the claim history to check the status of your claim.
If the claim lodgement is successful, you receive a WorkCover QLD B2B Online Claim statement with a summary of the claim details.
If the claim is unsuccessful, you receive an error message immediately.
WorkCover Queensland does not provide payment notifications, so you have to manually reconcile and update the invoice after you receive payment.
GIF: Manually reconciling a WorkCover QLD claim and then refreshing the browser (click to expand)
Note: You can only cancel a claim on the same day you lodge it.
Your claim has been cancelled.
If you are looking to cancel a claim you lodged before today, contact WorkCover Queensland.
Updated