Add a Healthcare Provider Identifier - Organisation (HPI-O) for a practice group or location

The Healthcare Identifiers Service (HI) is a national system with the Australian government for uniquely identifying individuals and healthcare providers. These identifiers help to ensure both patients and practitioners that the correct information is associated with the correct individual at the point of care.

To ensure safe transactions, electronic and paper eRx prescriptions require all levels of healthcare identifiers to be set in Halaxy:


Before you can add the practice HPI-O to your Integrations, you must first link the HPI-O to Halaxy's CSP in PRODA. Halaxy's CSP registration number is 8003630833414661.

For further assistance, you may contact the Healthcare Identifiers Service operations team at Services Australia - by phone 1300 361 457 (Monday to Friday, 8:30am to 5:00pm AEST), or email at

How to add an HPI-O for a practice group or location

  1. Go to Settings > Integrations.

  2. In the section Healthcare Identifiers, click Add HPI-O Number.

  3. Under Level, select either Group (for practice group) or Clinic (for a location). Enter the corresponding HPI-O number. Then, in the dropdown, select the appropriate class code and title that best describes your practice.

  4. Click Add HPI-O to save.


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