Add or change practice hours

Setting your practice hours at each location triggers a ripple of automations in Halaxy that save you time.

If you have set your location practice hours:

  • When you create an appointment, the location is automatically determined based on the time you selected.

  • Because the location is automatically detected, the relevant invoice letterhead template and scheduled reminders are used for the appointment.

  • If you use online bookings, patients can only book appointments during your practice hours.

Just by setting your practice hours, the rest of your tasks are automatically personalised and customised for you.

Set your practice hours

  1. On the sidebar, click Personal > Locations.

  2. For your location, in the Hours row, click the Icon-Edit.svg pencil icon.

    Location-Hours-New-AU-01.png
  3. In the Practice Hours pop-up, configure your schedule settings:

    Practice-Hours-AU.png
    • Frequency: Set the frequency of this schedule. You can set different hours for up to four weeks in a schedule. (Example: If you have the same hours every week, select Weekly. If your schedule differs every other week, select Fortnightly.)

    • Week Starting: Enter the date this schedule takes effect.

    • Date Ending: If this schedule is temporary, enter the date on when this schedule finishes. If this schedule is ongoing, leave this blank. (Note: The date you set here is when the schedule is no longer in effect.)

    • Default Appointment Location: Select your preferred location type for this schedule. When you create an appointment at this location during these hours, this location type is automatically selected in the appointment panel. This does not apply to online bookings. (To set default location type for online bookings, you can set default appointment locations for specific services.)

    • Default practice: If you practice at multiple locations, tick to make this location the default practice. When you create a calendar outside of any of your listed practice hours, the appointment location is automatically set to this location, which you can still change.

  4. Configure the hours of your practice schedule:

    • To add hours, click Add New, select a day, then set a start and end time.

    • Schedules can be simple, such as Monday - 9am to 5pm.

    • Schedules can also be more detailed to set intervals for breaks. For example, add a Monday shift for 9am to 12pm, then add another Monday shift for 1pm to 5pm. This leaves 12pm to 1pm for a lunch break on Mondays.

    • Important: If you practice in a different time zone from this location, you must set your hours according to your location's time zone. For example, if you practice remotely in Perth for a Melbourne-based clinic, your 9:00 AM to 5:00 PM practice hours in Perth must be entered here in the Melbourne location schedule as 9:00 AM to 5:00 PM. When you set Perth as your time zone in your calendar preferences, your Halaxy calendar displays your hours in Perth time.

    • To delete hours, click the Icon-X-red.svg red X icon.

  5. Click Save.

Location-Hours-03.png

Your calendar now shows your practice hours at this location, indicated by the location's practice hours colour.

If you work at multiple locations, follow this process for each location.

Tip

If you practice at multiple locations, set different open hours colours for each location to organise your calendar. You can colour code your hours per location when you edit a practice location's details.

Updated

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