Add or change practice hours

Practice hours that connect every appointment to the right location, templates and reminders.

Setting your practice hours at each location triggers a ripple of automations in Halaxy that save you time.

What Halaxy handles for you

  • The location, automatically. When you create an appointment, Halaxy determines the location based on the time you selected.

  • The right templates. Because the location is automatically detected, Halaxy uses the relevant invoice letterhead template and scheduled reminders for the appointment.

  • Online bookings within your hours. If you use online bookings, patients can only book appointments during your practice hours.

Set your practice hours

  1. On the sidebar, click Personal > Locations.

  2. For your location, in the Hours row, click the Icon-Edit.svg pencil icon.

    Location-Hours-New-AU-01.png
  3. In the Practice Hours pop-up, configure your schedule settings:

    Practice-Hours-AU.png
    • Frequency: Set the frequency of this schedule. You can set different hours for up to four weeks in a schedule. (Example: If you have the same hours every week, select Weekly. If your schedule differs every other week, select Fortnightly.)

    • Week Starting: Enter the date this schedule takes effect.

    • Date Ending: If this schedule is temporary, enter the date this schedule finishes. If this schedule is ongoing, leave this blank.

      Note

      The date you set here is when the schedule is no longer in effect.

    • Default Appointment Location: Select your preferred location type for this schedule. When you create an appointment at this location during these hours, Halaxy automatically selects this location type in the appointment panel.

      Note

      This does not apply to online bookings, so set default appointment locations for specific services instead.

    • Default practice: If you practise at multiple locations, tick to make this location the default practice. When you create an appointment outside any of your listed practice hours, Halaxy automatically sets the appointment location to this location, which you can still change.

  4. Configure the hours of your practice schedule:

    • To add hours, click Add New, select a day, then set a start and end time.

    • Schedules can be simple, such as Monday, 9am to 5pm.

    • Schedules can also be more detailed to set intervals for breaks. For example, add a Monday shift for 9am to 12pm, then add another Monday shift for 1pm to 5pm. This leaves 12pm to 1pm for a lunch break on Mondays.

    • To delete hours, click the Icon-X-red.svg red X icon.

  5. Click Save.

Location-Hours-03.png

Your calendar now shows your practice hours at this location, indicated by the location's practice hours colour.

If you work at multiple locations, follow this process for each location.

Tip

If you practise at multiple locations, set different open hours colours for each location to organise your calendar. You can colour code your hours per location when you edit a practice location's details.

Important

If you work in a different time zone from this location, enter your hours in the location's time zone. For example, if you work remotely for a practice in another city, use that city's local time. Your calendar shows your hours in your own time once you set your time zone in your calendar preferences.

Get more from practice hours

Your practice hours connect to the rest of your workflow.

See: Add practitioners to a location

Updated

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