Disclaimer: These rates are accurate as of the published date, but may be subject to change.
Every time you are paid through Halaxy Auto Payments, the transaction incurs a processing fee. You can choose to pass on processing fees to the payer or deduct them from payments made to you.
Note
Processing fees are charged only for successful transactions.
|
Payment Band |
Rates |
Volume Processed (past 90 days) |
|---|---|---|
|
Bronze |
1.90% + $1.00 |
$0.00 - $49,999.99 |
|
Silver |
1.80% + $0.75 |
$50,000.00 - $74,999.99 |
|
Gold |
1.70% |
$75,000.00 - $99,999.99 |
|
Platinum |
1.50% |
$100,000.00+ |
Fees are in AUD and inclusive of GST
Silver, Gold and Platinum payment bands include free subscriptions for two-way calendar sync, custom name or dedicated number add-ons. (You must remain in these payments bands to maintain the free subscription.)
BPAY payment processing fees count towards your payment band calculation.
|
Country |
Rate |
|---|---|
|
Canada |
3.5% + CAD 1.00 |
|
Hong Kong |
3.8% + HKD 5.00 |
|
Ireland |
1.99% + €0.50 |
|
New Zealand |
3.5% + NZD 1.00 |
|
Singapore |
4% + SGD 1.00 |
|
United Kingdom (UK) |
1.99% + £1.00 |
|
United States (USA) |
3.5% + USD 1.00 |
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Click Settings > Payments.
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Under the Deposits section, click the
pencil icon for the group, location or practitioner you wish to change settings for.
-
Under Processing Fee Settings, configure the following:
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For Allocated to, select Invoice payer.
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If you selected Optional or Invoice payer, set the Amount to be assigned:
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Percentage: Passes a set portion of the processing fee onto the payer. Set the percentage fee to 100% to pass on the full amount.
-
Fixed: Passes a fixed amount onto the payer. The fixed fee entered is used only if it is less than the total processing fee.
-
-
For Remittance method, select how you want to pay processing fees to Halaxy:
-
Deduct from payments: Processing fees are automatically deducted before the payment reaches your bank account.
-
Charge to credit card: Processing fees are charged separately to your nominated credit card as an expense, then you receive the full payment amount in your bank account.
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-
-
Click Save.
Example: The patient's appointment costs $100 and your processing fee rate is 1.5% + $1.
|
Charged to |
How processing fee is calculated |
Calculation |
|---|---|---|
|
Payer |
The amount paid to you is the full $100, after the processing fee is deducted. |
Amount charged = paid by invoice payer |
|
Practice |
The amount paid to you is $100 minus the processing fee. |
|
Updated