This article is for requiring consent to terms and conditions for online bookings only. If you want patients to consent to terms and conditions on a patient form (such as an intake form), see this article.
No-shows and cancellations can negatively affect your practice, so you may want to charge patients for these. You can enter your own terms and conditions and require patients to consent in order to complete their online booking.
Note
This setting is configured for each practitioner at a location. For example: if you practice at two different locations, you must enable consent for your profile at both locations.
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Click Personal > Locations.
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Under the relevant location, click the
plus icon for the relevant practitioner's name to expand their details. Next to Online Bookings and Profile Preferences, click the
pencil icon.
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Under the Online Bookings section, tick the checkbox Require consent to Terms and Conditions, then enter your terms and conditions in the editor.
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Click Save.
Patients are now required to agree with your terms and conditions to complete their online bookings.
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