If you want certain patients to receive reminders differently from your general patient list, you can customise their individual reminder preferences
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Open the patient's profile.
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Under the Communication & Reminders section, next to Reminders, click the
pencil icon.
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In the pop-up, configure the reminder preferences for this patient. (For more details on preferences, see our guide to reminder settings.)
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Click Save.
This patient now receives reminders according to the preferences you have just set.
Caution
To ensure that these preferences apply effectively, check that your default reminder settings are not set to override individual patient preferences.
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