Set up online bookings

With Halaxy's free online booking feature, patients can book appointments directly into your calendar. Online bookings are available in the Halaxy directory and can also be embedded directly in your own website.



When you enable online bookings, patients can visit your profile or practice on the Halaxy directory and book an appointment. You can let patients select a service, choose an available timeslot or even make an advance payment - all in just a few clicks.

Online bookings help you simplify, expedite, and automate the process of setting appointments. The benefits of online booking go both ways for practitioners and patients, including:

  • Convenience: Patients no longer need to call or email to book. Confirmed appointments are automatically added to practitioners' calendars.

  • Flexibility: Booking preferences can be personalised for each practitioner at each of your locations.

  • Calendar control: Practitioners have the option to approve or decline an appointment before confirming.

  • Easy confirm and cancel: Patients receive booking confirmations with options to view their appointment details or cancel their appointment.

Once you have enabled online bookings, you can then customise your hours, fees, and preferences. If you have a website for your practice, you can embed the booking platform in it.

Set up online booking for your practice

Manage online booking notifications

When a patient books an appointment online, you are notified in three ways:

  • In-app notification: When you are logged in Halaxy, this appears on the Icon-Bell.svg bell icon in the top right of the screen. Pending and Waiting List appointments can be confirmed in these notifications.

  • Email or SMS: You receive these if you have enabled email or SMS notifications in your online booking preferences.

  • Calendar: The appointment automatically appears in your calendar. If you prefer to confirm appointments first, you can set the default status of appointment bookings to Pending in your online booking preferences.


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