Add custom notes or instructions for online bookings

When a patient makes an online booking, there may be extra information you want them to read, which you can add as booking notes.

Here are some examples of useful booking notes:

  • Please arrive 10 minutes before your appointment.

  • No cash payments - we accept card transactions only.

  • Please advise our staff if you have been travelling.


Add extra text for online bookings

  1. Click Personal > Locations.

  2. Under the relevant location, click the relevant practitioner's name to expand their details. Next to Online Bookings and Profile Preferences, click the Icon-Edit.svg Edit icon.

  3. In the Booking Notes field, type the message that you would like to display to patients when they make an online booking. You can add images and formatting as you need.

  4. Click Save.

Your booking notes will appear during the online booking process, when the patient is entering their information.


Was this article helpful?