Who can do this?
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All users and access levels
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Requires Halaxy credits
User Action History provides an overview of all your users’ activity in your practice. When users log in and actively use Halaxy, their activity on the platform is logged in User Action History. Some examples include viewing a patient’s profile, changing appointment details, or updating any settings.
You can also search your User Action History, complete with refining filters, to find exact activity records in your practice group.
User Action History promotes accountability and transparency as it keeps track of activity and changes in your practice.
Note
As a practitioner or administrator, you can view the last 7 days of User Action History records for free. To continuously log and access records beyond 7 days, you can subscribe to the User Action History add-on, which requires a monthly credit subscription.
What can you see with User Action History?
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Date: when the activity occurred
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User: who performed the activity
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Action: type of activity (view, update, create, delete, etc.)
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Page: where in Halaxy the activity occurred
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ID: the specific record (such as patient, invoice, or appointment) viewed or updated
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Description: additional detail on the activity
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URL: specific URL of where the activity occurred
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IP Address: the device identifier of the person who performed the activity
Subscription is 100 credits per month for practice groups with under 5 active users, and 200 credits per month for practice groups with 5 or more active users.
When you subscribe to User Action History, you gain continuous access to your practice's activity records beginning from 30 days prior to your subscription date.
Caution
You maintain access to your activity records through a continuous initial subscription. If your subscription expires and you choose not to renew your subscription, you revert to the free version of User Action History and all your activity records older than 30 days are permanently deleted.
If you resubscribe to User Action History after expiry, your activity records will only begin from 30 days prior to your resubscription date.
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Click Settings > Add-ons.
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Under the Group Add-ons section, click Add a Subscription.
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In the pop-up, click Purchase. Your practice group is now subscribed to User Action History.
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Any user in your practice can be given access to view User Action History, but it is not enabled by default. To enable, open a user's access level settings and tick the box next to User Action History. Then click Save.
There are different ways and areas in Halaxy to view User Action History, depending on the information you are looking for. To view User Action History, first make sure that it has been enabled in your access level settings.
This allows you to view all activity by all users within a practice group.
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Go to Settings > Users. In the group tab heading, click the
History icon.
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The User Action History of all your practice group users appears. You may also view your User Action History records by practitioner or date using the dropdown selections in the upper right corner.
Note
Only Full Access users can view records for all users in the group history view. Users who are not on Full Access will only be able to see their own records in this page.
When you regularly use Halaxy for your practice, your User Action History list may span several pages. You can customise viewing this information by sorting or filtering.
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On your User Action History list, click on the field heading you wish to sort.
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An arrow icon will appear next to the heading to indicate how the information is sorted.
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Click the heading again to change the sorting type.
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Up arrow: ascending / lowest to highest / oldest to newest.
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Down arrow: descending / highest to lowest / newest to oldest
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No icon: not sorted
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