View status of invoice emails

When you email invoices to patients or organisation, Halaxy lets you know whether they have been sent successfully or not. This helps you verify and ensure that your intended recipients have received their invoices.

If you are experiencing issues with invoice emails, you can try troubleshooting this issue or contact us.

View send status of an invoice email

  1. Go to the invoice.

  2. On the top-right, click the Icon-Mail.svg Email icon.

    Invoice-Send-Status-01.png
  3. In the Send Invoice Email pop-up, scroll down to the bottom to see the Email History section. This displays the status of emails sent with this invoice.

    Invoice-Send-Status-02.png

Updated

Was this article helpful?

Sorry about that! Could you give us some more details?

Select one or more from the dropdown.

Let us know what we can improve.


If you would like our Service team to respond to you, please send a message to community@halaxy.com.

We're sorry to hear that.

Please tell us why.