Add an Individual Healthcare Identifier (IHI) for a patient

The Healthcare Identifiers Service (HI) is a national system with the Australian government for uniquely identifying individuals and healthcare providers. These identifiers help to ensure both patients and practitioners that the correct information is associated with the correct individual at the point of care.

To ensure safe transactions, electronic and paper eRx prescriptions require all levels of healthcare identifiers to be set in Halaxy:


You must first add your practice group or location's HPI-O before you add IHI for patients. If your HPI-O is on a clinic level, then the patient must be linked to that registered clinic for the patient's IHI to be available.

How to add an IHI for a patient

  1. Go to the patient's profile.

  2. In the section Healthcare Identifiers, click on Add IHI Number.

  3. Select the option through which you would like to retrieve the patient's IHI: Medicare card number (if applicable), DVA number (if applicable) or IHI number (if they already have it).

  4. Click Search.

  5. Once the IHI number is retrieved and validated, click Save.



The IHI search relies on combination of the patient's first name, last name, date of birth and gender, so please make sure the patient details on Halaxy are accurate.


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