Migrate your practice data from Cliniko

Bring your Cliniko records with you, from patient details to appointments, invoices and treatment notes.

Halaxy's data migration service moves your practice information from Cliniko to Halaxy. All you need to do is export your files from Cliniko and send them to the Halaxy Data Migrations team.

For a full overview of the data migrations process, see: Migrate your practice to Halaxy

Before you start

What you can import from Cliniko

Each file you export adds an area of your practice information to Halaxy. The patients file is required. All other files are optional, so export the ones you want to bring across.

File

What it adds to Halaxy

Patients-Cliniko*.csv (or Clients-Cliniko*.csv, if you call patients clients)

Patient details, including addresses, phone numbers and emergency contacts

Attendees-Cliniko*.csv, CalendarEvents-Cliniko*.csv and AppointmentTypes-Cliniko*.csv

Appointments and appointment types

Contacts-Cliniko*.csv

Specialists and third-party payers

PatientCases-Cliniko*.csv (or ClientCases-Cliniko*.csv)

Referrals

HealthFundClaims-Cliniko*.csv

Additional claims

InvoiceItems-Cliniko*.csv, Invoices-Cliniko*.csv, Payments-Cliniko*.csv and PaymentAllocations-Cliniko*.csv

Billing history: invoices, invoice lines and payments

TreatmentNotes-Cliniko*.csv, Letters-Cliniko*.csv, PatientForms-Cliniko*.csv and PatientForms-Data-Cliniko*.csv

Treatment notes, letters and patient forms, as clinical notes

BodyCharts-Cliniko*.zip and Clientfiles-Cliniko*.zip

Body charts and patient documents, as patient attachments

An asterisk (*) in a file name stands for the date and other text that Cliniko adds to each file name when you export. Your file names will look slightly different from the ones in the table.

Export and send your Cliniko files

  1. In Cliniko, export your data that you want to bring to Halaxy as CSV files. Leave the body chart and patient document files as zip files.

    Note

    If you need help exporting your data from Cliniko, check Cliniko's knowledge base or contact Cliniko customer support.

  2. Keep your files as Cliniko exports them, including the date in each file name and without opening or re-saving them in Excel, then compile them into a single zip file.

  3. Log into your Halaxy account. On the sidebar, click Settings > General.

  4. Under the Data Import section, click Import Your Data.

    Data-Import-01.png
  5. In the Import Data pop-up, select Halaxy migrates your data, then click Continue.

    Data-Import-06.png
  6. In the next window, select or drag your zip file and click Upload file. Alternatively, you can drag your zip file to the file upload box. (Optional) Add a description of the file's contents when it uploads.

  7. Click Done.

Your files are uploaded and Halaxy is notified of your file upload. Our Data Migrations team will review your requirements and be in touch with you.

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