Connect Sonic Labs

Who can do this?

The Sonic Labs integration securely and seamlessly imports clinical results from Sonic Healthcare, Australia's largest network of pathology providers.

With Sonic Labs, results are automatically imported straight into Halaxy, allowing you to link each record to a patient profile and add them directly to clinical notes. This integration streamlines workflows, reduces manual data entry, and ensures you always have accurate, up-to-date patient information at your fingertips.

Sonic Labs requires a subscription and costs 150 credits per month, with the first 30 days free of charge. You can cancel your subscription anytime, but you must retain your subscription to view new clinical order results.

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Register for FetchAPI login credentials

FetchAPI is the Sonic Healthcare platform for downloading results into practice management software. You only need one login account for your entire practice group. To do this, follow the steps below.

  1. Contact the Sonic head lab in your area and inform them that you want to register your practice for a Halaxy integration.

  2. The lab sets up and provides your account login credentials. Every practitioner in your practice group must be registered with their provider number/s to the account to receive their order results.

Note

For any questions or concerns on registration with Sonic, please contact your head lab.

Directory for Sonic Healthcare head labs

Contact the head lab for your area to request your credentials and register an account.

State

Head Lab

Phone

Email

Victoria (VIC)

Melbourne Pathology

03 9287 7731

clientit@mps.com.au

New South Wales (NSW)

Douglass Hanly Moir Pathology

1800 653 779

e-pathsupport@dhm.com.au

Queensland (QLD) / Northern NSW

Sullivan Nicolaides Pathology

1800 100 769

snppath@snp.com.au

Southern NSW

Southern IML Pathology

02 4224 7474

DLSOPClientIT@sonichealthcare.com.au

Australian Capital Region (ACT)

Capital Pathology

02 6285 9801

client_services@capitalpath.com.au

Tasmania (TAS)

  • Hobart Pathology

  • Launceston Pathology

  • North West Pathology

03 6332 0503

clientservices@dspl.com.au

South Australia (SA)

Clinpath Pathology

08 8416 2203

CIT@clinpath.com.au

Western Australia (WA)

Clinpath Pathology

08 9371 4434

itsupport@clinipath.net

Connect your Sonic account with Halaxy

Important: You must have your Sonic login credentials before you purchase a Sonic Labs subscription on Halaxy.

  1. In Halaxy, click Settings > Integrations.

  2. Under the Pathology section, next to Sonic Labs, click Add New.

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  3. In the pop-up, you are prompted to purchase a Sonic Labs subscription. Click Purchase.

  4. In the following pop-up:

    • Username / Password: Enter your FetchAPI login credentials provided by your head lab.

    • Main Laboratory: Select the laboratory where your practice usually sends pathology orders. (Note: Results from your main laboratory are downloaded every 30 minutes. Results from other laboratories are downloaded every 24 hours.)

  5. Click Save.

You have set up your Sonic Labs integration. Your order results will now be automatically imported to the Order Results page in (Contacts > Order Results), which you can add to patient clinical records.

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