In healthcare, clear and efficient communication is crucial to good service and smooth day-to-day operations. With secure instant messaging built into Halaxy, you have quick, efficient communication right at your fingertips. Chat streamlines team coordination, bridges communication gaps, and all in all, helps your practice provide better patient care.
Tip
You can also enable chat for exchanging instant messages with patients via their patient portal. See related article: Send chat messages to patients
To open chat, click Personal > Chat.
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You can send instant chat messages to:
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Everyone in your practice
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Individual users
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At the top of your team chat list, use the search bar to find a conversation with a specific colleague.
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Click the
sort ascending icon or
sort descending icon to change the sorting of your conversations (oldest or newest).
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When you receive new chat messages, you receive chat notifications via the
speech bubble icon in the topbar.
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To hide inactive conversations in your chat list, click the
funnel icon.
Updated