Reminders
Set preferences for automatic email and SMS reminders to reduce no-shows
- Appointment Reminders
- Customising the Wording of Reminders
- Reminder Preferences
- Confirming that Reminders are Being Sent
- Custom Names for One-Way SMS Reminders
- Dedicated Numbers for Two-Way or One-Way SMS Reminders
- Disabling Reminders
- Disabling reminders for specific fees
- Can I set reminders for an individual appointment only?
- Can individual practitioners use their own reminder settings?
- Can I disable reminders for specific patients?
- How do I cancel a reminder?
- How do I switch from one-way to two-way SMS reminders?
- How do I see the response a patient sends from a two-way reminder?
- I can't find an SMS from a patient.
- I want to change the address used for emails from Halaxy to mine.
- I am trying to send a one-way SMS to a patient but it's not working. Why?
- Can I choose the time that reminders are sent?
- How do I change the SMS sender name to my practice name?
- Why has my reminder failed?
- Why hasn't my reminder been received?
- How much are SMS reminders?
- Why does a patient keep getting reminders when I set them up to not receive reminders?
- How can I check how many SMS reminder credits I have left?
- How do I change the content of email reminders?