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  2. Settings
  3. Reminders

Reminders

Set preferences for automatic email and SMS reminders to reduce no-shows

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  • Appointment Reminders
  • the Wording of Reminders
  • Reminder Preferences
  • Confirming that Reminders are Being Sent
  • Custom Names for One-Way SMS Reminders
  • Dedicated Numbers for Two-Way or One-Way SMS Reminders and Phone Consultations
  • Disabling Reminders
  • Disabling reminders for specific fees
  • Individual reminder preferences for specific patients
  • Can individual s use their own reminder settings?
  • Can I set reminders for an individual appointment only?
  • How do I cancel a reminder?
  • How do I switch from one-way to two-way SMS reminders?
  • How do I see the response a patient sends from a two-way reminder?
  • I am getting an "HTTP 400" blacklist/block error for SMSes.
  • I can't find an SMS from a patient.
  • I want to change the address used for emails from Halaxy to mine.
  • I am trying to send a one-way SMS to a patient but it's not working. Why?
  • Can I choose the time that reminders are sent?
  • How do I change the SMS sender name to my practice name?
  • Why has my reminder failed?
  • Why hasn't my reminder been received?
  • How much are SMS reminders?
  • Why does a patient keep getting reminders when I set them up to not receive reminders?
  • How can I check how many SMS reminder credits I have left?
  • How do I change the content of email reminders?

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