Cancel or reschedule an individual automatic payment

If you have enabled automatic payments processing, you can quickly cancel or reschedule payment for an individual invoice before its scheduled processing time.

Edit an automatic invoice payment

The user clicks the Status of a payment and edits the processing time before cancelling it

GIF: Cancelling or rescheduling an automatic payment

  1. Open the invoice.

  2. Under the Payments section, next to the scheduled payment, click the hyperlink Scheduled.

  3. In the pop-up:

    • To cancel: Next to the scheduled date and time, click the Icon-X.svg X icon.

    • To reschedule: Change the date and time for the payment.

  4. Click Submit.

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