Buy Halaxy credits

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Who can do this?

All user types and access levels - with Payment Setting access level setting enabled

There are two ways to purchase Halaxy credits for your practice: automatic top-up and manual buying.

Credits are not refundable. However, they can be transferred between users within your practice.

Automatic top-up of Halaxy credits

You can set your Halaxy to automatically purchase credits using your saved credit card when you have fewer than 10 credits left. This ensures that you always have enough credits without having to constantly check your credit balance.

  1. Click Settings > Payments.

  2. In the Halaxy Credit Settings section, under the Top up column, click the Edit (pencil) icon next to the group or practitioner you want to enable auto top-up for. You can add a new individual credit settings by clicking Add New.

    In the Halaxy Credit Settings section, the Edit icon is highlighted
  3. In the pop-up, select Enabled, then enter the value of Halaxy credits that you would like to automatically top-up with.

    A pop-up titled Edit Halaxy Credit Settings. Auto Top Up is enabled and a top-up amount is entered.
  4. Click Submit to confirm.

Manually buy Halaxy credits

  1. Click Settings > Payments.

  2. In the Halaxy Credit Settings section, click Buy Credits for the group or individual you want to purchase credits for. You can add a new individual credit settings by clicking Add New.

    In the Halaxy Credit Settings section, the link "Buy Credits" is highlighted in the Balance column
  3. Enter the monetary amount you wish to spend on credits. The number of credits and the cost per credit appears on the right.

    A pop-up titled Purchase Halaxy Credits, with fields to enter card details
  4. Enter your card details, then click Add to confirm your purchase.

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