Halaxy has an integrated Online Patient Verification (OPV) or Online Veteran Verification (OVV) process that allows practitioners to verify details with Medicare or DVA - all within the Halaxy platform.
OPV or OVV is performed for any of the following purposes:
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Before processing a Medicare or DVA claim for a new patient to ensure their claiming information is correct (optional)
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Before processing your first Medicare or DVA claim for a new practice location (required, performed only once)
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To verify a Medicare Location ID before requesting access to MediSecure for eScripts (required, performed only once)
The OPV or OVV can be done in any of these three areas:
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Go to the patient's profile and click the Funding tab.
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Under the Claims and Referrals section, click the relevant funding body (Medicare or DVA) to expand it.
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Click the
Unverified icon next to the card number for the patient.
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Once the patient's details are verified, the icon will change to a
Verified icon.
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Open any invoice relating to the patient.
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Click the
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Once the patient's details are verified, the icon will change to a
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Open any appointment for the patient.
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Click the
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Once the patient's details are verified, the icon will change to a
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Go to any of the areas to view a patient's Medicare/DVA details: patient profile, invoice or appointment.
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Click the
History icon next to the patient's card number.
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A pop-up appears with the verification history of the patient's card details.
Note
The History icon will only appear when the patient's Medicare or DVA details have already been verified.
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