Cancel a reminder

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Individual reminders for appointments can easily be cancelled any time before their scheduled send date and time. If you want to stop some or all reminders from sending entirely, you can disable reminders.

Tip

Reminders can be configured according to your preferences. For example, you can disable reminders for specific fees or just for specific patients.

Cancel a scheduled reminder from sending

  1. From the calendar, open the appointment.

  2. In the Appointment Information panel, click the Icon-Bell.svg Reminders icon.

    Reminders-Send-Individual-01.png
  3. Click the Icon-X.svg Cancel icon for the reminder that you want to cancel.

    Reminders-Cancel-01.png

The reminder is cancelled for this appointment.

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