When you receive a payment for an invoice that has been processed using Halaxy's payments gateway (including via BPAY), the payment will be listed in your bank account with the prefix "HX" followed by the Invoice ID (e.g. HX-123456789).
To find the relevant invoice in your Halaxy, all you have to do is search for the Invoice ID in the FInances > Invoices page using the search function.
The date of the invoice may not be the same date it appears in your bank account.
Deposits are payments which are linked to a patient's profile and personal fee balance rather than a specific invoice. A payment from a patient can sometimes be assigned as a deposit if a specific invoice cannot be matched to the payment. Please see Deposits for how to apply a deposit to an invoice.
When you receive a payment for a deposit that has been processed using Halaxy's payments gateway (including via BPAY), the deposit is linked in your bank account with the prefix "HX" followed by the patient/organisation number, then the suffix "D" (e.g. HX-123456789D).
You can use the patient/organisation number to look up that patient or organisation's profile within your Halaxy.
You can also copy the patient/organisation number and paste it into your browser address bar to go to the patient or organisation's profile.
The date of the deposit may not be the same date it appears in your bank account.