How do I delete or archive a location / clinic?


You cannot delete a location/clinic if you have any appointments (past or present) linked to it. However, you can archive the practitioners attached to that location, which prevents any further bookings at that location.

To archive practitioners at a location:

  1. Click Personal > Locations.

  2. Under the relevant location, click the Delete (trash) icon next to a practitioner's name. The Remove Practitioner pop-up appears.

  3. Select Archive, then click Submit.

  4. Repeat this process for all practitioners at the location.

RESULT: Patients will no longer be able to make bookings at that location.

To delete a location with no appointments linked:

  1. Click Personal > Locations.

  2. Click Delete on the right of the location's header bar.

  3. Click Delete again to confirm the deletion.

RESULT: The location will be completely removed from Halaxy, with no record remaining.

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