How do I stop patients booking appointments online just before the actual appointment time?

  1. Click Personal > Locations.

  2. In the Hours, Profile and Book Preferences section, click the Expand (+) icon next to the name of the practitioner whose settings you are changing.

  3. Click the Edit (pencil) icon next to "Online Bookings and Profile Preferences".

  4. For Appointment Lead Time, click the "Time-specific" radio button and enter the required number of hours (for example, if you don't want patient's making appointments within 24 hours of the appointment time, enter 24).

  5. Click Save.

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