1. Halaxy Help Guide
  2. Account and Settings
  3. Integrations

Connect HICAPS Digital Claims

Halaxy integrates with HICAPS Digital Claims (formerly LanternPay) so you can process claims for National Disability Insurance Scheme (NDIS), Transport Accident Commission (TAC) and WorkSafe Victoria from any invoice.

Claims processed in Halaxy automatically appear in your HICAPS Digital Claims practitioner portal, and payments are usually received in your account the next business day.

If you require assistance with issues regarding online claiming, contact HICAPS Digital Claims at 1800 805 780.

Note

Each HICAPS Digital Claims claim processed in Halaxy costs 1 credit per successful transaction. HICAPS Digital Claims fees may differ by claim type. For more information, please check the HICAPS Digital Claims website.

Eligibility

Organisation

Eligibility information

NDIS

  • HICAPS Digital Claims only processes agency-managed (NDIA) claims.

  • Plan managers and self-managed claims are not supported.

  • For agency-managed claims, you must sign up for NDIS APIs with HICAPS Digital Claims, which registers your interest. HICAPS Digital Claims will contact you to guide you through the process. You must have a PRODA account to complete the process.

  • Claims will not be processed without going through the activation process with HICAPS Digital Claims directly.

TAC

HICAPS Digital Claims currently supports TAC claims for:

  • Acupuncture

  • Audiology

  • Chiropractic

  • Dental

  • Dietitics

  • Driving Instruction

  • Exercise Physiology

  • Gym/Swim

  • Interpreting Services

  • Medical (excluding surgery)

  • Nursing

  • Occupational Therapy

  • Orthoptic

  • Osteopathy

  • Pathology

  • Pharmacy

  • Physiotherapy

  • Podiatry and Orthotic

  • Psychiatry

  • Psychology

  • Radiology

  • Social Work

  • Speech Therapy

  • TAC requested medical and treater reports

  • Vocational Rehabilitation Services

For updates on supported TAC claims, see this support article.

WorkSafe Victoria

HICAPS Digital Claims currently supports WorkSafe Victoria claims for:

  • Acupuncture

  • Chiropractic

  • Counselling

  • Dietitics

  • Exercise Physiology

  • General practitioners (GP)

  • Naturopathy

  • Occupational Therapy

  • Optometry

  • Pharmacy

  • Physiotherapy and Hydrotherapy

  • Podiatry

  • Psychology

  • Remedial Massage

  • Social Work

  • Speech Pathology

For updates on supported WorkSafe Victoria claims, see this support article.

Connect your HICAPS Digital Claims account to Halaxy

Note: You must have a HICAPS Digital Claims account before you start this process. Make sure to register at the HICAPS Digital Claims website.

  1. In Halaxy, click Settings > Integrations.

  2. Under the Payments / Rebates section, next to HICAPS Digital Claims click Add Connection.

    The Payments/Rebates section, with the Add Connection button to the right of the LanternPay label.

  3. In the pop-up, select the level to apply your HICAPS Digital Claims connection.

    HICAPS-Digital-02.png

    • Group: Applies to all practitioners in the group, allowing all practitioners to use the same account. Payments are processed to the one account.

    • Clinic: Applies to all practitioners at the specified practice location only. Useful when multiple practice locations use different biller accounts, and payments are processed to different accounts depending on the practice location. You can choose the specific clinics that can process claims.

    • Individual: Applies to a single practitioner only. These settings can be set to affect the practitioner at a specific location or across all their locations. You can nominate which practitioners will have access to the account.

  4. Add a description for your own records and select your discipline.

  5. Click Connect.

  6. In the HICAPS Digital Claims login page, sign into your account to authorise the connection.

    HICAPS-Digital-Login.png

Your HICAPS Digital Claims and Halaxy accounts are now connected. You are now ready to process claims using HICAPS Digital Claims.

Delete your HICAPS Digital Claims connection

To disconnect HICAPS Digital Claims from Halaxy, follow the steps below.

  1. Click Settings > Integrations.

  2. Under the Payments / Rebates section, next to your HICAPS Digital Claims connection, click the Icon-X.svg X icon.

To close your HICAPS Digital Claims account, contact HICAPS Digital Claims directly.

Updated

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