I have forgotten a password.


There are two ways you can reset a password.

a) If you are resetting another user's password and you have full access:

  1. Click Settings > Users.

  2. Click the Password (padlock) icon to the right of the user's name.

  3. Enter your password, which is the password you use to log into Halaxy.

  4. Enter the user's new password and re-enter it.

  5. Click Change Password.

b) If you have forgotten your own password:

  1. On the front screen, click the "Forgot my password" link.

  2. Enter your email.

  3. Click Reset. An email will be sent to you.

  4. Click the link in the email.

  5. Enter your new password and re-enter it.

  6. Click Reset.

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