Halaxy credits are used for optional add-ons that help turbocharge your practice, saving you time and increasing your revenue. Credits gives you access to a wide range of features and are only deducted from your credit balance when you actually use these features, so you'll never "waste" credits.
Credits can be used for the following optional add-ons:
SMS reminders, once-off SMS messages and SMS campaigns (bulk messaging)
Subscribing for a dedicated SMS number or custom name
Medicare, bulk bill and DVA rebates processing
Secure messaging with Argus and ReferralNet
Subscribing for a dedicated fax number for electronic fax messages
The number of credits required for different add-ons varies. Please see individual articles for each add-on or visit www.halaxy.com/pricing for details.
One Halaxy credit is $0.22 AUD but can be as little as $0.15 AUD when you buy in bulk. Credits also never expire, so it pays to buy in bulk.
You can set your Halaxy to automatically top up on credits when you have fewer than 10 credits left, thus ensuring that you always have enough credits without you needing to check your credit balance.
Auto top-up is initially disabled. To enable auto top-up:
Click Settings > Payments.
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In the Halaxy Credit Settings section, click the Edit (pencil) icon in the Top up column next to who you want to enable auto top-up for. You can add a new individual practitioner's credit settings by clicking Add New.
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In the pop-up, select Enabled, then enter the value of Halaxy credits that you would like to automatically top-up with and click Submit to confirm.
RESULT: Whenever your credit balance falls below 10 credits, Halaxy will automatically purchase credits to the specified amount using your saved card.
To manually buy Halaxy credits:
Click Settings > Payments.
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In the Halaxy Credit Settings section, click Buy Credits for the level you want to purchase credits for (Group or individual practitioner). You can add a new individual practitioner's credit settings by clicking Add New.
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Enter the monetary amount you wish to spend on credits. The number of credits and the cost per credit will appear on the right.
Enter your card details and click Add.
RESULT: Your card will be debited for the specified amount and you will have the credits you purchased instantly added to your Halaxy account, ready to use.
You can view your credit balance on the Settings > Payments page, in the Halaxy Credit Settings section. You will also be shown your credit balance whenever you use an add-on that requires credits.
You can have different credit balances for your group or for individual practitioners within your group.
You can transfer credits between individual practitioners or the group credit pool at any time by click the Transfer Credits (two arrows) icon in the Halaxy Credit Settings section. Choose who the credits are coming from, who they are going to and the amount of the credits to be transferred. Then click Save.
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