Why is my appointment not showing the referral?

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There are a number of reasons why the referral may not be showing:

  • the patient may have exceeded their appointment limit;

  • the expiry date may have passed; or

  • there is a problem with who the referral has been assigned to.

You can change these when you add or edit the referral on the appointment/invoice or the patient's Funding page in the profile.

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