I can’t see my clinical notes. Where have they disappeared to?

Follow

If a patient's clinical notes list is much shorter than expected, It is likely that you have accidentally filtered your clinical notes list to only display certain notes, such as appointment notes or referral-related notes, or notes only within a specific time.

Click the Expand (+) icon next to "Update Note Filters" to view and update your filters:

ClinicalNoteFilters.gif

To remove all filters, delete the dates from the date fields and ensure you select "All" in the note type field.

If you have removed all of your filters and still cannot find the note you are looking for, please email us at community@halaxy.com with the patient ID (this is in your browser address bar, e.g. "halaxy.com/a/pr/patient/xxxxxx" where xxxxxx is the patient ID), the name of the clinical note and the date of the clinical note.

0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.