Order a prescription, pathology or imaging request

Who can do this?

Practitioners only (eligible professions)

Orders are clinical records that include prescriptions, pathology and imaging requests. Halaxy creates orders from clinical notes linked to a patient's profile and appointments. This allows you to easily see all these records in a patient's clinical history.

Enable Prescriptions and Order Requests for a user

The Prescriptions and Order Requests access level setting is only available for eligible professions. If the user is not registered in an eligible profession, this option will not be visible.

  1. Go to Settings > Users.

  2. Look for the user you want to edit, then under the Actions column, click the Icon-Edit.svg Edit icon.

  3. Under the access level settings list, check the Prescriptions and Order Requests checkbox.

  4. Click Save.

Create a pathology or imaging request

To create an order:

  1. Navigate to any clinical note and click Add Order.

  2. In the dropdown, select Imaging or Pathology as required and click Create.

  3. In the order note, click Edit and enter a Laboratory name. Laboratories are any organisation you have set up with the Organisation Type set to Laboratory. If the Lab is new, click to add the lab as a new organisation and complete the details for the lab. Click Submit to save and create the order.

  4. Click Add a Test and complete the information requested in the pop-up, then click Save.

Options from here include:

  • To print the order, click the blue arrow and select Publish & Print. The order must be published before it can be printed.

  • After the order is published, you can click Add an Observation to add additional information. You can also click the Icon-Edit.svg edit icon next to Result Status to add a status to the order. When the results are returned, you can update the results by clicking the Icon-Edit.svg edit icon and selecting a status.

  • You can also attach any results that have been returned by clicking Add a File.


Once you set the status to Final, you cannot add any further observations.

Adding prescriptions, imaging and pathology to a template group

Adding prescriptions, imaging and pathology to an template group gives you easy access to creating orders from any clinical note. You can add prescriptions, imaging and pathology to a template group by following these steps:

  1. Click Settings > General.

  2. In the Clinical Settings section, next to Favourite tools and templates, click the Icon-Edit.svg edit icon.

  3. Click Add Template Group under the relevant practitioner.

  4. In the pop-up, for the Name field, type a name for the template group. (For example: "Assessment".)

  5. Under Orders/Results, tick the Prescription, Imaging and Pathology checkboxes, then click Save.

In the Clinical Notes screen, you should see the template group you added on the right, including the Prescription, Imaging and Pathology templates:

A "favourites" list of clinical templates is displayed to the right of a clinical note

To use your newly created template, create a new clinical note then click on the required template to create an order attached to the patient's record. You can link the order to an appointment by clicking Edit and selecting the appointment from the drop-down menu.

Eligible professions for ordering prescriptions, imaging and pathology

To ensure safety in handling patient health records, only eligible practitioner professions may create orders for prescriptions, imaging and pathology. Your practice may restrict this further by changing access level settings.




A practitioner who performs traditional Chinese medicine in the form of acupuncture.


A medical practitioner who administers anaesthetics.


A healthcare professional who identifies, assesses and manages disorders or hearing, balance and other neural systems.


A medical practitioner who specialises in the treatment of the cardiovascular system.

Cardiothoracic Surgeon

A medical practitioner who specialises in the surgical procedures of the cardiovascular system.


A healthcare practitioner who treats disorders in the musculoskeletal system, including muscles, ligaments, bone and joints.

Dental Prosthetist

An independent practitioner who works in the assessment, treatment, management and provision of removable dentures, and flexible removable mouthguards used for sporting activities.


A medical practitioner who diagnoses and treats problems with teeth, gums and related parts of the mouth.


A medical practitioner who treats and diagnoses conditions related to skin, hair and nails.


A healthcare professional assists people in reaching optimal health through food and nutrition and is qualified to provide medical nutrition therapy or clinical nutrition assessments.

Ear, Nose and Throat Surgeon

A medical practitioner who diagnoses and treats disorders and diseases affecting the ear, nose, throat, head and neck.

Emergency Medicine Physician

A healthcare practitioner who diagnoses critical illness and injury, and provides safe and effective immediate care to patients affected by an acute or life-threatening injury or illness.


A medical practitioner who diagnoses and treats disorders and diseases related to the body's hormones and endocrine glands, which include the thyroid, parathyroid, pancreas, ovaries or testicles, hypothalamus, pituitary, and adrenal glands.


A medical practitioner who diagnoses and treats diseases and conditions related to the digestive system and intestines.

General Surgeon

A medical practitioner who provides expert treatment across a broad range of emergency and planned surgical procedures to diagnose or treat a medical condition.

GP (General Practitioner)

A medical practitioner who diagnoses and treats a variety of medical conditions and issues for people of all ages. A GP is often the first point of contact for anyone who feels sick or has a health concern.


A medical practitioner who diagnoses and treats infections and diseases in women's reproductive organs. Also known as an obstetrician or OBGYN, a gynaecologist also provides treatment for women relating to pregnancy, childbirth and reproductive health.


A medical practitioner who diagnoses, treats and manages diseases of the blood and blood-related organs, such as the bone marrow, spleen and lymphoid tissues.


A healthcare professional trained to care for women during pregnancy, childbirth and postpartum.


An alternative medicine professional who applies holistic treatment for wellness, focusing on helping patients live a healthy lifestyle.


A medical practitioner who specialises in the diagnosis, treatment and management of disorders of the nervous system including diseases of the brain, spinal cord, nerves and muscles.


A medical practitioner who diagnoses and treats conditions of the brain, spine, and nervous system through surgical and nonsurgical treatments based on the type of injury or illness.

Nurse Practitioner

Registered nurses who practice independently in an advanced and clinical role, coordinate patient care and may provide primary and specialty healthcare.

Occupational Therapist

A healthcare practitioner who helps people to overcome physical or mental limitations so they can live more independent lives and perform everyday tasks.


A medical practitioner who investigates, diagnoses and treats people with cancer or suspected cancer.


A medical practitioner who specialises in diagnosing and managing disorders of the eye and visual system.


A healthcare professional who provides primary vision care from sight testing and correction to the diagnosis, treatment and management of vision changes.


An oral health professional who addresses the diagnosis, prevention and correction of misaligned teeth and jaws.

Orthopaedic Surgeon

A medical practitioner who specialises in diagnosing, treating, preventing and rehabilitating musculoskeletal injuries and diseases, both surgically and non-surgically.


A medical practitioner who diagnoses and treats people with vision and eye movement disorders.


A healthcare professional who can assess, prescribe, design, fit, monitor, provide therapy and educate regarding the use and care of appropriate prosthetics that serves a patient's requirements.


A healthcare professional who uses techniques such as massage, manipulation and stretching to treat injuries and other health problems relating to the skeleton, joints, muscles, nerves and circulation.


A medical practitioner who diagnoses and treats a wide range of medical conditions, illnesses and infectious diseases in infants, children and adolescents.


A medical professional who diagnoses and studies diseases and their causes.


A medical professional who prepares and dispenses medication, and provides advice to both healthcare professionals and members of the public on safe usage of medication.


A healthcare professional who assesses, diagnoses, treats and works to prevent disease and disability through movement and exercise. Also helps people affected by injury, illness or disability to help them improve the movement and functioning of their body.

Plastic and Reconstructive Surgeon

A medical practitioner who performs surgery to correct facial and body abnormalities or deformities caused by birth defects, injury, disease, or aging.


A medical practitioner who assesses, diagnoses, treats and manages conditions of the feet and legs.


A medical practitioner who specialises in the diagnosis, treatment and management of mental health issues and emotional problems through therapies such as counselling, cognitive behavioural therapy or medication.

Respiratory and Sleep Medicine Physician

A medical practitioner who specialises in diagnosing, treating and preventing conditions and diseases affecting the respiratory system.


A medical practitioner who specialises in diagnosing, treating and managing diseases of the joints, muscles and bones.


A healthcare professional who specialises in the use of ultrasonic imaging devices to produce diagnostic images, scans, videos or three-dimensional volumes of anatomy and diagnostic data.

Sports and Exercise Medicine Physician

A specialist medical practitioner with training in the diagnosis and management of musculoskeletal injuries and illnesses that result from any form of physical activity, such as sport, work or leisure.

Traditional Chinese Medicine Practitioner

A healthcare professional who practices a form of traditional complementary medicine to diagnose and treat a range of conditions through acupuncture, herbal medicine, remedial massage.


A medical practitioner who specialises in diagnosing and treating diseases of the urinary tract and the male reproductive system.

Vascular Surgeon

A medical practitioner who treats diseases and problems related to the vascular system through surgery, medication and medical advice.


A medical professional who diagnoses, prevents and treats disease and injury affecting animals.


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