Merge duplicate patient profiles

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If you have duplicate profiles for the same patient, you can merge them instead of deleting. Merging patient profiles combines all records from the duplicates.

Caution

Merging patient profiles cannot be undone.

Merge duplicate patient profiles

  1. Click Patients > Patient List.

  2. In the list, click on one of the duplicate patient profiles. This will be your "source" profile.

  3. In the top right of the profile, click Edit.

    Patient-Merge-03.png
  4. In the top left of the Edit Profile form, click Merge.

  5. In the pop-up, enter the name of the other patient profile you want to merge with, which will be your "destination" profile. Then click Next.

    Patient-Merge-02.png
  6. A list displays all the records from the source profile to be added into the destination profile. To confirm, click Merge.

    Patient-Merge-01.png

Note

The merged profile retains the personal information (name, date of birth, patient status, gender-related fields) of the destination profile.

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