Your Directory Profile

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Halaxy's directory and online bookings service is automatically integrated into your practice management software and allows you to grow and promote your practice to new patients and referrers through Halaxy's directory.

New and existing patients can also book directly with you through the Halaxy directory or through your website linked to the Halaxy directory.

You have the flexibility to choose the level of information shown on your profile as well as set a variety of online bookings preferences. You can tailor these options for each practitioner at each practice location.

Important

To enable your directory profile and online bookings, you must get verified by Halaxy.

Enabling or disabling your directory profile

You can make your profile visible, hidden, or enabled but not searchable in the Halaxy directory (meaning that only users you provide with the link can find your profile).

To change the visibility of your profile:

  1. Click Personal > Profile.

  2. In the Directory Profile section, click Edit.

    DirectoryProfile_Edit.png
  3. In the pop-up, select whether you want to make your directory profile public, hidden, or enabled but not searchable.

    DirectoryProfile_EditModal.png
  4. Click Save.

Viewing and editing your directory profile

Your profile can be edited by clicking Personal > Profile in the sidebar, then click Edit in the top-right of the page.

You can view your profile as it appears in the Halaxy directory by clicking View Profile at the top-right of the page.

Your profile shows:

  • Your name;

  • (optional) Contact details for your practice locations (with visual maps);

  • (optional) your photo;

  • Your qualifications, expertise and personal description;

  • Languages you speak;

  • Clinical orientation; and

  • Other services you provide such as home visits and wheelchair access.

These details are all taken from the information you complete on your Profile and Locations pages under the Personal section of the sidebar.

Adding a photo to your profile

You can choose to add a your photograph to personalise your Halaxy profile. Adding your photograph can increase the number of patients and referrers who contact you, and can increase number of completed online bookings that you receive.

You can add your photograph in the Directory Profile section of your General page by clicking Add Photo. Select the photograph from your computer and click Save. Your photo is automatically scaled to a maximum height and width of 200px, and it appears on your directory profile when your profile is visible.

Setting the level of contact information which is shown on your profile

If your profile is set to Public in the Directory Profile section of your Personal page, you can set the level of contact information shown on your profile for each practice location. You can choose to have different levels of contact information shown for different practice locations in your practice, and for different practitioners in your practice.

You set the level of information displayed, click Personal > Locations, then click the Edit (pencil) icon in the Online Bookings and Profile Preferences section for the relevant practitioner and location.

DirectoryProfile_PreferencesEdit.png

In the Directory Profile section, set whether you want each element to be public or hidden, then click Submit.

Preference

Description

Phone (mobile)

The mobile phone number registered against your name on the Locations page for this practice location.

Phone (other)

Other phone numbers registered against your name on the Locations page for this practice location.

Street address

The street address listed for this practice location. If visible, the address is shown on a map on your profile. Change the setting to Hidden if you only want your suburb shown on the directory.

Email address

The contact email address listed on your Profile page.

Fees

When making an online booking, patients can select from services based on the fees and Appointment Types that you have made available. If you set this to Public, patients can select from any Appointment Types you have set to Active and bookable online as well as fees in your Fees List that you have set to Visible. If set this to Hidden, only Appointment Types that are set to Active and bookable online are shown - if the Appointment Type has a fee, the fee amount is not shown regardless of whether the fee is set to Visible.

Practice hours

Make your practice hours public to display your hours on your profile. Note that if you use Online Bookings, patients may be able to determine your availability through the time slots you make available. You can use request-based bookings in your Online Bookings Preferences to partially obscure this information.

Contact button

Tick this checkbox to create a Contact button on your profile that patients can use to email you without making your email address visible (the email is sent through Halaxy to you automatically without the patient seeing your email address). Ensure your email address is set to Hidden first.

Sharing your directory profile and online bookings calendar

You can share your directory profile and online bookings calendar with people by giving them a link to your specific profile in the Halaxy directory. You can obtain your directory profile link (which you can share with your patients, colleagues and referrers) by clicking Edit in the Profile screen, then copying the website code for the directory link using your keyboard or mouse.

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