Why isn't my profile photo displaying in the directory?

Halaxy

05 March 2020 06:20

If you have uploaded a profile photo but it is not appearing in your directory profile, this may be due to several reasons:

Your directory profile is set to Hidden (NOTE: if you have not been verified, you cannot enable your directory profile)
Your profile photo is set to Hidden (your photo can be hidden even if your directory profile is public)
The photo you uploaded is not in a supported format (must be JPG, PNG or GIF)

To set both your directory profile and your profile photo to public:

Click Personal > Profile.
Click Directory Profile Preferences.
The Booking Preferences pop-up appears. Ensure your directory profile is set to Public:
Ensure your profile photo is set to Public:
Click Save.

RESULT: When you visit your Halaxy directory profile, your photo should now be visible.