What do the colours green, amber, yellow, grey and red mean in the calendar?


These colours represent the confirmation status when you have sent two-way SMS reminders for appointments.

  • Green: the appointment is confirmed

  • Red: the appointment has been rejected

  • Yellow: the patient has not responded

  • Amber: the patient has responded, but the first word was not recognised as either Yes or No; you need to check the response

  • Grey: no reminder has been sent

See the related articles below for more details:

Appointment Reminders on Your Calendar

Appointment Statuses

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