Two-factor authentication (2FA)

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Two-factor authentication (2FA) is a layer of additional security you can add to your Halaxy account. Enabling two-factor authentication in Halaxy is extremely easy and helps secure your account.

Two-factor authentication combines something you know (your password) with something you have (such as your mobile phone, email account or Google Authenticator). This means that even if someone manages to guess your password, they will be unable to log in to your Halaxy account unless they also have physical access to your personal authentication method.

Halaxy offers three ways to receive two-factor authentication verification codes: email (free), Google Authenticator (free), and SMS (currently free).

Two-factor authentication for practice groups

Full Access users can make two-factor authentication mandatorily enabled or optional for all users, as well as prompt users to enable 2FA on their next login. They can also optionally mandate a method of two-factor authentication (SMS, Email or Google Authenticator).

To edit two-factor authentication settings for your practice group:

  1. Click Settings > Users.

  2. In the top-right corner of the practice group, click Edit Two-Factor Authentication Settings.

  3. The Two Factor Preference Settings for Prac Group pop-up appears. Select whether you wish to make two-factor authentication "Enabled - Optional", "Enabled - Mandatory" or "Disabled".

  4. In the drop-down menu, select whether you wish to mandate a method of two-factor authentication (email, Google Authenticator, or SMS). If you want to allow users to choose their method, select Optional.

    TwoFactorAuthentication_PracGroupSettings.gif

RESULT: If you made two-factor authentication mandatory, users must set up two-factor authentication the next time they log in. If you selected Enabled - Optional, users in your group are prompted to enable 2FA on their next login but can choose not to do so. If you selected Disabled, users can set up 2FA on the Settings > Users page at their own discretion.

Two-factor authentication for individuals

Enabling or disabling two-factor authentication for individuals is extremely easy. All you need to do is:

  1. Click Settings > Users.

  2. Click the cogwheel icon to the right of the user you want to enable two-factor authentication for:

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  3. Choose your authentication method and click Validate.

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    • None: Disables two-factor authentication for this user. The user can re-enable it any time.

    • SMS: Whenever you log in to Halaxy, you will be sent an authentication code via SMS. After entering your password, you will be prompted to enter this code in order to access your account.

    • Email: Whenever you log in to Halaxy, you will be sent an authentication code via email to your Halaxy email address (your username). After entering your password, you will be prompted to enter this code in order to access your account.

    • Google Authenticator: After you enter your password to log in to Halaxy, you will be prompted to enter the authentication code that appears in your Google Authenticator app in order to access your account.

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