How do I process two Medicare rebates for a client in one day?

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Medicare generally only allows one claim per item per patient per day. However, if you add explanation text in the Additional Information field when you reprocess the claim, this will be flagged for someone to check at Medicare. Note that this may delay processing by 2-3 days. You may need to confirm with Medicare what is an acceptable reason.

Once you have added the text, click Process.

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