Can I choose the time that reminders are sent?


Yes, you can choose the number of days before the appointment and the exact time that you would like email or SMS reminders to be sent. 

  1. Under Settings, click the Reminders page.
  2. In the Preferences section, click the Edit icon.
  3. Select the how many days before the appointment the reminders are to be sent.
  4. Choose between Any day (which means the reminder can be sent on a weekend if the appointment is on a Tuesday and the reminder is to be sent two days before) or Weekdays only.
  5. Choose to send reminders at a specific time or based on the appointment (for example, if the appointment is at 10.00 am and the reminder is for one day, the reminder is sent at 10.00 am the previous day).
  6. Click Save.
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