What does code 581 (Condition treated has not been stated) mean?

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Explanation

The condition treated and the type of card has not been recorded on the claim.

As the patient is a DVA white card holder, the Condition Treated / Accepted Disability needs to be recorded. You also should specify that the card type is "White" or "White Card".

Action

  1. From the invoice, click the Edit (pencil) icon in the DVA Claim section.
  2. In the Card Type field, enter "White".
  3. In the Accepted Disability field, enter the disability.
  4. Click Submit.
  5. Reprocess the claim.
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