No. You may choose to charge for the appointment cancellation (if, for example, the cancellation is due to a patient no-show); however, Halaxy is not involved in charging for appointments.
To cancel an appointment and charge for non-attendance:
- Click the appointment.
- Click the Cancel (X) icon in the Appointment Details section.
- Select Non-Attendance. This keeps the invoice and fee so that you can charge for a missed appointment to reduce the impact of no-shows in your practice. Appointments marked as Non-Attendance are shown on the calendar and in the Appointments tab of the patient's profile.
You can now process the invoice as normal.