Does Halaxy charge for cancelled appointments?


No. You may choose to charge for the appointment cancellation (if, for example, the cancellation is due to a patient no-show); however, Halaxy is not involved in charging for appointments.

To cancel an appointment and charge for non-attendance:


  1. Click the appointment.
  2. Click the Cancel (X) icon in the Appointment Details section.
  3. Select Non-Attendance. This keeps the invoice and fee so that you can charge for a missed appointment to reduce the impact of no-shows in your practice. Appointments marked as Non-Attendance are shown on the calendar and in the Appointments tab of the patient's profile.

You can now process the invoice as normal.

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