There are two ways you can reset a password.
a) If you are resetting another user's password and you have full access:
- Under Settings, click Users.
- Click on the Password (padlock) icon to the right of the user's name.
- Enter your password, which is the password you use to log into Halaxy.
- Enter the user's new password and re-enter it.
- Click Change Password.
b) If you have forgotten your own password:
- On the front screen, click the "Forgot my password" link.
- Enter your email.
- Click Reset. An email will be sent to you.
- Click the link in the email.
- Enter your new password and re-enter it.
- Click Reset.