How much are Halaxy credits?

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One Halaxy credit is $0.22 AUD but can be as little as $0.15 AUD when you buy in bulk. The following table shows the price per credit when you make a purchase:

Top up Min. Max. Credit
Bronze $0 $99.99 $0.22
Silver $100 $199.99 $0.20
Gold $200 $399.99 $0.18
Platinum $400 $10,000.00 $0.15

These prices are in AUD and are inclusive of GST.

The number of credits required for different functions varies. To process Medicare or bulk bill transactions or DVA rebates is 1 credit; to send a reminder is 1 credit; and to send patient information via secure messaging is 3 credits. 

Automatic top-up of Halaxy credits

You can set your Halaxy to automatically top up on credits when you have fewer than 10 credits left, thus ensuring that you always have enough credits without you needing to check your credit balance.

Auto top-up is initially disabled. To enable auto top-up:

  1. Click Settings > Payments.
  2. In the Halaxy Credit Settings section, click the Edit icon in the Top up column next to who you want to enable auto top-up for. You can add a new individual practitioner's credit settings by clicking Add New.
    Credits_AutoTopUp.png
  3. In the pop-up, select Enabled, then enter the value of Halaxy credits that you would like to automatically top-up with and click Submit to confirm.
    Credits_AutoTopUp2.png

RESULT: Whenever your credit balance falls below 10 credits, Halaxy will automatically purchase credits to the specified amount using your saved card.

Manually buying Halaxy credits

To manually buy Halaxy credits:   

  1. Click Settings > Payments.
  2. In the Halaxy Credit Settings section, click Buy Credits for the level you want to purchase credits for (Group or individual practitioner). You can add a new individual practitioner's credit settings by clicking Add New.
    Credits_BuyLink.png
  3. Enter the monetary amount you wish to spend on credits. The number of credits and the cost per credit will appear on the right.
    Credits_BuyPopup.png
  4. Enter your card details and click Add.

RESULT: Your card will be debited for the specified amount and you will have the credits you purchased instantly added to your Halaxy account, ready to use.

Transferring Halaxy credits

In addition to purchasing credits, you can also transfer credits between practitioners within your group. Click the Transfer Credits (two arrows) icon, choose who the credits are coming from, who they are going to and the amount of the credits to be transferred. Then click Save.

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