If you have purchased a dedicated phone number (so that the SMS comes from a dedicated number rather than from Halaxy's number), you can only send two-way SMS. This means you can see all patient responses, either in your Notifications (click the bell icon at the top of the screen) or in a communication report.
To generate a communication report that shows your SMS responses:
- Under Reports, click Communication.
- Click New Report at the top-right of the page.
- In the Report Type drop-down menu, select SMS.
- Enter any other report parameters you require.
- Click Run.