Personalise Halaxy with white label branding

Who can do this?

All users except those with Restricted Admin
Requires Halaxy credits

Make Halaxy your own! With Halaxy White Label, you can apply your brand's logo and colours to public facing pages, ensuring a seamless and professional experience for your patients.

Having a branded interface for your patients strengthens your brand and credibility. Stand out with a personalised look that reflects your practice's identity while maintaining all the the benefits of Halaxy's powerful features.

Overview

With Halaxy White Label, your custom branding appears across key patient-facing pages. This add-on feature requires a monthly subscription and is available in two subscription tiers, so you can choose what works best for your practice:

Basic: 50 credits per month
Professional: 150 credits per month

Both tiers include a 30-day free trial. You can cancel your subscription anytime.

	Preview (click to zoom)	Basic (50 credits per month)	Professional (150 credits per month)
30-day free trial
Intake forms
Surveys
Directory profile (Practitioner and practice location profiles)
Online bookings header
Telehealth
Appointment summary
Invoice payment page
File download page (For clinical notes and files shared via email)
Patient portal
Booking widget

Subscribe to White Label

Click Settings > General.
Under the Patient Access section, next to White label, click the pencil icon.
In the pop-up, select the tier you want and click Purchase.

You have successfully subscribed to White Label. You are now ready to configure your settings.

Set up your White Label settings

Click Settings > General.
Under the Patient Access section, next to White label, click the pencil icon.
In the pop-up, configure your settings. (Refer to our table below for our white labelling tips!)
- Logo: Upload an image in PNG or SVG format (max. 300 KB). The logo appears in headers and the patient portal sidebar.
- Icon: Upload a square (1:1) image in PNG or ICO format (max. 100 KB). The icon appears in browser tabs (favicon), the minimised sidebar on the patient portal, and as a loading page spinner in online bookings.
- Primary colour: Select your primary colour from the palette or enter its HEX colour code. This is the main branding colour applied to large background areas
- Secondary colour: Select your secondary colour from the palette or enter its HEX colour code. This colour applies to buttons, hyperlinks and interactive elements.
Set Visibility to Public. (Note: Hidden uses the default Halaxy logo and colours)
Click Save.

You have successfully applied your branding to the Halaxy pages included in your subscription tier.

Change your white label tier subscription

You can upgrade or downgrade your white label subscription tier at any time.

Click Settings > Add-ons.
Under the Group Add-ons section, in the White Label subscription row, click the shopping cart icon.
In the pop-up, select the tier you want to switch to, then click Purchase.

Note

If you are upgrading to Professional, you only have to pay the credit cost difference. If you are downgrading to Basic, the difference cannot be refunded, so it's recommended to downgrade on the last day on your Professional tier before the renewal charge.

Tips for white labelling

DOs	DON'Ts
DO use a horizontal or square logo.	DON'T use a vertical logo.
DO trim unnecessary space around your logo to maximise its size in the header.	DON'T have too much padding around your logo as this shrinks your logo in the header.
DO use a light version of your logo that is appropriate on a dark background.	DON'T use a dark version of your logo.
DO use a PNG or SVG file for the logo to have a transparent background. SVG is the recommended image format because it automatically resizes without losing quality, which ensures image sharpness in any screen size.	DON'T use a JPG file for your logo because this cannot have transparent backgrounds.
DO use a simple image for the icon so it is still clear even at a small size.	DON'T use a detailed image for the icon. The details will not be clear at a small size.
DO use a dark shade for the primary colour for better readability.	DON'T use very bright or very light shades for the primary colour. This affects readability and can be harsh on the eyes.
DO choose a secondary colour that contrasts or complements your primary colour. This must also be readable against a white background.	DON'T choose a light shade for the secondary colour as this reduces contrast and readability against a white background.